Payment Terms
Entity: Lynx Tech Services (webpez.com)
Cancellation & Refund Policy
This Refund Policy outlines the terms and conditions regarding payments, project milestones, and cancellations for services rendered by Lynx Tech Services through webpez.com.
1. General Refund Policy
At WebPez, we strive to ensure every client is thoroughly satisfied with our web engineering services. Due to the custom, labor-intensive nature of digital code and design work allocated upon project kickoff, refunds are governed by the terms below.
2. Refund Eligibility & Window
- 7-Day Window: Clients may request a full refund within 7 days of the initial payment date if development work has not reached Stage 2 wireframe sign-off.
Post 7-Day Notice: No refunds, credits, or exchanges are issued once 7 calendar days have elapsed or after initial custom designs have been approved.
3. Non-Refundable Items
- Direct domain name registration and renewal fees.
- Third-party server hosting, SSL certificates, or software licenses procured on client behalf.
- Completed, launched, or accepted development projects.
4. How to Request a Refund
To initiate a refund request, submit an email to support@webpez.com or reach out via our contact portal with your order invoice and reason for cancellation within the eligible 7-day window.
Last updated: April 2026 • Lynx Tech Services